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Teamviewer, a piece of software that people can use to remote-control PCs, appears to have been hacked. Numerous user reports have indicated that unknown third parties are taking control of PCs and trying to steal money, through services like PayPal or eBay. Needless to say, this looks bad.

Teamviewer has denied the allegations, but something’s definitely going on. Dozens of Reddit users are flooding the /r/teamviewer forum looking for advice, and one of my personal friends asked my advice after reporting something very similar.

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The accounts on Reddit and from my friend all sound similar: someone takes remote access of a PC, and then signs into something like eBay, PayPal, or email services. It’s pretty obvious what is going on — Teamviewer isn’t a backdoor, but a remote control program, so the mouse moves around the screen like there’s an actual user controlling it.

Teamviewer claims it isn’t a problem with its system, but rather with users’ individual credentials. It’s certainly possible — with the recent LinkedIn security breach, there’s millions of email/password combos in the wild, and people are notorious for re-using logins across different sites and services.

 Flaw in Teamviewer’s software

But there’s also mounting evidence that it’s some kind of flaw in Teamviewer’s software. My friend claimed he used a unique password, and other users with two-factor authentication enabled have said that they have been hacked, which is virtually impossible if it’s just username/password combos being tried.

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